Delivery Information

DELIVERY

We shipped only to mainland UK. For Ireland, Wales and Scotland or any international deliveries, please contact us prior placing your order as there will be an additional delivery surcharge.

We ship daily, any order before 1pm will be dispatched on the same day.
All orders from 1:01pm on Friday until 1pm on Monday will be dispatched on Monday.

If you place your order on Friday with next day delivery - you will receive it on Monday, as most couriers differ next day delivery from Saturday delivery.
If you require Saturday delivery - please contact us in advance on info@lureset.com

All оrders placed over a weekend or a bank holiday will be processed and sent the next available working day. This includes all bank holiday Mondays and Good Friday, Christmas Eve, Christmas Day, Boxing Day, New Years Eve, New Years and Easter Weekend.

Order Under £30.00

• Royal Mail Tracked48 / ParcelForce Express / DX Courier - Standard delivery (3-5 working days delivery aim) - £4.50
• Royal Mail Tracked24/ ParcelForce Express / DX Courier - 1-2 working days delivery aim - £6.50
• Royal Mail Special Delivery - Next Working Day Special Delivery - £9.99

Order over £30.00

• Royal Mail Tracked48 / ParcelForce / DX Courier - Standard delivery (3-5 working days delivery aim) - FREE
• Royal Mail Tracked24/ ParcelForce Express / DX Courier - 1-2 working days delivery aim - £4.50
• Royal Mail Special Delivery - Next Working Day Special Delivery - £9.99

Delivery info

All tracked orders will be provided with a unique tracking number allowing you to track your parcel this will be provided via email and attached to your order ID.
A signature is required upon delivery, if no one is available a calling card will be left, and the parcel taken to the local depot. The recipient of the parcel must then contact the depot as soon as possible to arrange re-delivery or collection.

Please note, that our couriers Royal Mail and ParcelForce require 10 working days after dispatch, before accept any parcel for lost, and unfortunately we have to work with that time frame.
We work hard to dispatch all our order on time, and can provide proof of postage at your request. However we can't be kept responsible for any delays occurred due to the courier companies.

Please note:

• Royal Mail Tracked 48 is not guaranteed 48 hours service - more information you can find on Royal Mail web page.
• Royal Mail Tracked 24 is not guaranteed 24 hours service - more information you can find on Royal Mail web page.

Problems with order contents

The contents of your order should be checked immediately after delivery. Please contact us via info@lureset.com straight away  if there are any problems, make sure you either check the contents whilst the carrier is present or sign unchecked. Identify any damaged boxes to the courier and insist that a note be made of any such damage on the docket before the courier leaves.